当Genesys诚聘英才一起来打造世界最佳
【Genesys诚聘英才】一起来打造世界最佳客户体验吧!
Genesys
每年提供超过250亿次的全球最好的客户体验
是唯一获得顶级行业分析师认可的云和自建的客户交互解决方案领导者
100多个国家的超过10,000家公司信任我们行业第一的客户体验平台
Genesys工作文化:创新、创造无限可能、做自己喜欢的、充满乐趣。
现Genesys中国区诚聘英才。加入Genesys,一起打造卓越客户体验,让世界更加美好吧!
招聘职位
01 Senior Solution Consultant
02 Account Executive-Mid Market
03 Senior Account Executive-Mid Market
04 Principal PS Consultant
Senior Solution Consultant
Job Description
Work closely with Genesys account executives and Genesys partners to assist with building strategies to compete with local competition, respond to sales opportunities and demonstrate technical capabilities of Genesys PureConnect solutions.
Requirements
Degree qualified with relevant IT / electronics major
5+ years experience in contact center and CRM industries
Excellent communication and presentation skills
Strong sense of responsibility and high team work spirit
Ability and willingness to travel extensively
Solid and broad knowledge on different call center solutions, such as Genesys, Huawei, Avaya, Cisco, etc.
Primary Location
Beijing
Job Type
Full-time
扫描二维码可申请该职位
Account Executive - Mid Market
Job Description
The Account Executive is the catalyst behind Genesys success as an organization. As a consultative sales professional, the Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Account Executives help solve the business needs of prospects and customers by aligning those needs and objectives with Genesys solution(s). Account Executives own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.
Requirements
Superior active listening skills
Excellent objection handling and negotiating abilities
Stron(1)钢筋g collaboration skills and ability to work alongside with multiple team members
Strong time-management and organization skills
Ability to multi-task and manage multiple streams of work simultaneously
Excellent written and verbal communication skills in both Mandarin and English
Ability to effectively communicate with internal stakeholders
Highly persuasive
Highly resourceful when need to overcome barriers and objections
Proven record of meeting/exceeding established goals
Ability to communicate with all levels within customer/prospect s organization
Ability to communicate and present to Genesys management as required
Ability to conduct high impact presentations
3+ years previous business-to-business experience in one or more of the following areas with a documented track record of success:
Channel and Direct Sales Organization
Complex and Consultative Sales Environment
Multiple Pre-Sales Roles within the Software Vertical
International business development experience(s) a plus
Enterprise software or contact center industry experience(s) a plus
Primary Location
<因此p>BeijingJob Type
Full-time
扫描二维码可申请该职位
Senior Account Executive-Mid-Market
Job Description
The Senior Account Executive is the catalyst behind Genesys success as an organization. As a consultative sales professional, the Senior Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Senior Account Executives help solve the business needs of prospects and customers by aligning those needs and objectives with Genesys solution(s). Senior Account Executives own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.
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Superior active listening skills
Excellent objection handling and negotiating abilities
Strong collaboration skills and ability to work alongside with multiple team members
Strong time-management and organization skills
Ability to multi-task and manage multiple streams of work simultaneously
Excellent written and verbal communication skills in both Mandarin and English
Ability to effectively communicate with internal stakeholders
Highly persuasive
Highly resourceful when need to overcome barriers and objections
Proven record of meeting/exceeding established goals
Ability to communicate with all levels within customer/prospect s organization
Ability to communicate and present to Genesys management as required
Ability to conduct high impact presentations
7+ years previous business-to-business experience in one or more of the following areas with a documented track record of success:
Channel or Direct Sales Organization
Complex and Consultative Sales Environment
Multiple Pre-Sales Roles within the Software Vertical
International business development experience(s) a plus
Enterprise software or contact center industry experience(s) a plus
Primary Location
Shanghai
Job Type
Full-time
扫描二维码可申请该职位
Principal PS Consultant
Job Description
The job requires to design and implement full-stack Contact Centre management solutions based on Genesys products with the main focus on the Digital Channels (e.g. everything non-Voice). Also, the important part of the role is providing support and mentoring to the Genesys partners working in the Greater China region.
Requirements
Software design and development experience preferably in the fields of web and/or TCP/IP network applications programming (experience of using sockets and multithreading in any programming language will be considered a strong benefit)
Be familiar with modern web application technologies, such as HTML5/ECMA Script, Ajax, Comet-D, Websockets, REST and classic web services
The candidate should have an overall knowledge of use and configuration of basic network infrastructure components: TCP/IP routers, proxies, load balancers
Familiarity with Mobile Technology would be considered as a strong plus for the candidate (iOS or Android development experience)
The candidate should be familiar with at least one NoSQL database, preferably Cassandra
The candidate should have practical experience in working and tuning of at least o 通常来讲ne of the modern Relational Database Management Systems: MSSQL, Oracle, MySQL, etc.
The knowledge in Telecommunications, VoIP, computer networks design and troubleshooting will be considered as a plus for the candidate
The knowledge of Genesys Products will be considered as a benefit for the candidate, but it is not a requirement for this position
The successful should possess strong communication and presentation skills and be willing to travel on a short notice to visit customers throughout the APAC region or globally
Spoken Languages: Standard Chinese and English are equally important
Primary Location
Beijing
Job Type
Full-time
扫描二维码可申请该职位
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